Everything you need to bring your pin design to life.
Ordering guides, design templates, pricing tools, and real answers from our production team — organized so you can find what you need in seconds.
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Quick Links
The tools and pages our customers reach for most.
Maker Resources
Templates and technical references for print-ready artwork, first try.
Frequently Asked Questions
82 answers across 10 topics. Search, filter by category, or browse everything.
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Our support team is ready to assist you with any custom pin project — from first sketch to final shipment.
About CreatePins Support & Help Center
Welcome to the CreatePins Support & Help Center — your comprehensive resource for custom enamel pin manufacturing. Whether you’re a first-time creator or a seasoned pin designer, you’ll find everything you need: step-by-step ordering guides, design templates, Pantone color charts, production glossaries, and answers to over 80 frequently asked questions across ordering, design, materials, pricing, production, shipping, after-sales, and compliance.
Our maker resources include downloadable Adobe Illustrator and Photoshop templates, metal plating options, special effects like glitter and glow-in-the-dark, and add-ons such as magnetic backs and keychain conversions. We cover soft enamel, hard enamel, die-struck, and printed pins with full technical support.
CreatePins serves thousands of customers worldwide with low minimums, fast turnaround, and sustainable packaging options. Use the search above to find specific answers, or reach out to our support team for personalized assistance with your custom pin project.